Beat the employee engagement crisis by leading for the future with your head, heart and hands

Beat the employee engagement crisis by leading for the future with your head, heart and hands

Take a look around your office. Really. Stop reading this right now and go take a walk around your office, make some mental notes about what you are seeing, and then come back. For the vast majority of offices, employee engagement is at an all time low. Gallup have been talking about the employee engagement crisis for more than a decade – and each and every year, their reporting shows the same, steady lack of progress. Just under one third (32%) of employees are involved, enthusiastic and committed to their work and workplace. Author, Mark C Crowley interviewed Gallup’s Jim Harter to understand what is going wrong. After all, employee engagement has been flatlining for almost two decades, and does not appear to be shifting. In a nugget, Harter reveals the secret sauce for employee engagement: Engagement largely comes down to whether people have a manager who cares about them, grows them and appreciates them. And in case the message is not clear enough, Harter restates the challenge – “There’s simply no question that managers are one of the top root causes of low and flat-lined engagement”. Now, I have written previously about the gulf between leadership and management – and it is a favorite topic in management and leadership books. But it strikes me that it is exactly this gulf where our employee engagement challenge lies. You may well be asking, “Why is employee engagement important?”. You may have walked around your office and noticed people busily working. Or not. You may have noticed a buzz in the meeting rooms or been greeted with silent floors. Employee engagement...